For a lot of businesses, automation takes a halt when paper documents must be digitized. Technology that scans and analyzes paper documents often needs heavy employee intervention, is difficult to use, and doesn’t integrate with workflow software easily.
Today, this technology offers user-friendly options from an unlikely source: printer and copier vendors, or “document imaging companies.”
One would think that printer and copier companies would fear a paper-less future, but according to experts, they’ve accepted that hardcopy output is dropping. “Customers became aware during the recession [of 2008] just how expensive printing can be,” says Charles Brewer, president of Actionable Intelligence, a market research firm that follows the document imaging industry. Rather than trying to fight digital documentation, these companies are capitalizing on it.
It News reports, “The latest generations of printers and copiers have the embedded processing power and software to automate those tasks, and most of the manufacturers also sell document management applications designed to integrate with enterprise workflow systems and core applications. That includes adherence to popular standards such as AJAX and REST, and strong API support. Document imaging vendors bring a couple of other advantages to the workflow table: ease of use and content analytics
Getting the document into the system is step 1. Step 2 is making sure the information in those documents is stored in the right places. That’s where content analytics come into play. With it, the software analyzes the document looking for word patterns or text placed in specific areas such as a field in a form. It then populates the data in the appropriate places in the system based on preconfigured rules. For example, data from a customer invoice might go into a CRM and accounts receivable systems.”
Does your business need automation software and tools? Contact Li9 Technology Solutions today.