Enterprise AI Agent Development Company for Smarter Workflows
Ready-to-deploy, enterprise-grade AI agents powered by IBM watsonx, built to automate work, connect systems, support users, and accelerate digital transformation across industries.
The Shift from Automation to Intelligent Execution
AI has moved beyond experimentation. The next wave of enterprise value will come from applying AI directly to the work that shapes customer experience, employee productivity, service operations, and decision-making.
The business case is significant. McKinsey estimates that generative AI could create $2.6 trillion to $4.4 trillion in annual economic value across global industries. Gartner predicts that by 2028, 33% of enterprise software applications will include agentic AI, while 15% of day-to-day work decisions will be made autonomously through agentic AI.
For business leaders, the implication is clear: AI agents are becoming a practical execution layer across the enterprise. They can reduce repetitive work, surface trusted knowledge, connect to business systems, trigger actions, and support users across channels and languages.
Enterprises are entering the AI agent era as the technology moves into mainstream enterprise software. This shift matters because AI agents are no longer just chatbots. They are becoming action-oriented systems that can answer questions, connect with business tools, trigger workflows, and help teams complete work faster. As an AI agent development company, Li9 helps organizations turn this potential into production-ready AI agent solutions powered by IBM watsonx, built for enterprise workflows, industry use cases, and measurable business outcomes.
Enterprise Automation Powered by IBM watsonx
Li9 delivers ready-to-deploy, enterprise-grade AI agents powered by IBM watsonx, including watsonx.ai, watsonx.data, watsonx.governance, and watsonx Orchestrate. Built for the pace of modern enterprise teams, Li9 helps organizations move beyond fragile technology experiments and adopt secure, scalable, day-to-day automation.
Our AI agents support businesses across industries such as BFSI, retail, ecommerce, healthcare, utilities, travel, hospitality, government, education, manufacturing, logistics, telecom, energy, aviation, automotive, and more.
Li9 AI agents are designed for high-impact business functions, including customer service, HR and employee support, IT helpdesk, sales, marketing, finance, operations, compliance, procurement, field service, knowledge management, document processing, claims support, booking assistance, and order management.
Our solutions come pre-integrated with the backend systems your teams already use every day, including IBM Maximo, SAP, Microsoft Dynamics, Salesforce, ServiceNow, Workday, CRM, ERP, HRMS, ITSM tools, ticketing platforms, and internal databases.
Li9 also offers pre-built MCPs and custom MCP development to help businesses deploy AI agents faster. These MCPs make it easier to connect agents with enterprise applications, databases, documents, workflows, APIs, and industry-specific systems, reducing implementation time and improving automation outcomes.
Our AI agents operate within a unified omnichannel framework, allowing users to connect seamlessly through web chat, email, voice portals, mobile apps, enterprise portals, collaboration tools, and messaging channels. With built-in multilingual support for 40+ languages and flexible deployment across private cloud, public cloud, hybrid environments, and on-premises infrastructure, we deliver smart, secure, and reliable AI agent solutions for enterprises across every industry.
Accelerate Enterprise AI Across Every Sector
Intelligent Automation Across Business Domains
Li9 AI agents support core business functions where speed, accuracy, and automation matter most.
Customer Service
FAQs, case updates, service requests, and live agent handoff.
HR and Employee Support
Onboarding, leave, payroll, benefits, and policies.
IT Helpdesk
Troubleshooting, access requests, tickets, and knowledge lookup.
Sales and Marketing
Lead qualification, product queries, campaigns, and follow-ups.
Operations and Field Service
Workflow routing, task updates, inventory, and service status.
Finance and Compliance
Document checks, approvals, audits, invoices, and policy guidance.
Enterprise Capabilities, Ready From Day One
IBM watsonx at the Core
Launch ready-to-deploy, enterprise-grade AI agents designed for secure automation, governed workflows, and enterprise-scale adoption.
One Agent, Every Channel
Deploy agents across the channels people use every day, including web chat, email, mobile apps, SMS, WhatsApp, Messenger, Teams, Slack, IVR, voice portals, and enterprise portals.
Reads More Than Structured Data
Retrieve answers from PDFs, policies, manuals, SOPs, contracts, emails, forms, and knowledge bases.
Connects With Your Business Stack
Integrate with SAP, Microsoft Dynamics, Salesforce, ServiceNow, Workday, CRM, ERP, HRMS, ITSM, ticketing systems, and internal databases.
Deploy Your Way
Roll out agents across public cloud, private cloud, hybrid environments, or on-premises infrastructure.
Text, Voice, Documents, and More
Support text, voice, documents, forms, and image-based interactions depending on the use case.
Security Built Into Every Interaction
Use role-based access, governed data sources, authentication, auditability, and controlled information flow.
Accuracy You Can Rely On
Deliver 99%+ accuracy for configured enterprise knowledge, workflows, and approved business content.
Use Cases Built For Enterprise Automation
Li9 AI agents can support customer-facing, employee-facing, and operations-focused use cases across departments.
Customer Support Automation
Handle FAQs, service requests, product questions, policy queries, and account-related questions across web, voice, mobile, and messaging channels.
Case and Ticket Management
Create, update, prioritize, route, and track service cases across teams, branches, departments, and service locations.
Order, Booking, and Service Status
Share updates for orders, deliveries, bookings, reservations, appointments, claims, and service requests.
Employee Self-Service
Support HR, IT, finance, payroll, benefits, policies, and internal process queries for office, remote, and field employees.
Enterprise Knowledge Search
Find answers from SOPs, manuals, policies, PDFs, product documents, and internal knowledge bases.
Document Processing
Extract, summarize, validate, and route information from forms, contracts, claims, invoices, and applications.
Sales and Lead Support
Capture lead details, answer product questions, support proposals, and route opportunities to the right sales or service team.
Workflow Automation
Trigger approvals, notifications, record updates, follow-ups, and task routing across enterprise systems.
Complaint and Escalation Handling
Capture issues, identify urgency, collect required details, and route cases to the right team with full context.
Compliance and Policy Guidance
Guide users through policies, required documents, approvals, and audit-related processes.
Turn Everyday Automation Into Business Advantage
Improve Operational Efficiency by Automating Everyday Work
Smart AI agents handle repetitive queries, ticket updates, document lookups, case routing, and workflow steps.
McKinsey reports that generative AI can automate work activities that take up 60% to 70% of employees' time today.
Reduce Cost to Serve While Improving Response Quality
AI agents help service teams manage more requests with faster, more consistent answers.
McKinsey estimates that generative AI can improve customer care productivity by 30% to 45% of current function costs.
Increase ROI from Enterprise AI Investments
When AI is embedded into core processes, businesses see stronger returns.
Accenture found that companies with AI-led processes achieve 2.4x greater productivity and 2.5x higher revenue growth compared with peers.
Designed to Scale with Your Business
The business landscape has moved past conversational novelties. True digital transformation requires operational platforms that can safely execute work, maintain compliance, and connect with the systems teams already use every day. This is where the difference between a basic chatbot vendor and one of the top AI agent development companies becomes clear: the focus shifts from answering questions to supporting real operational execution.
By pairing the structural governance and security of IBM watsonx with flexible, production-ready design, Li9 helps close the gap between foundation models and core business systems. These AI agents are designed to support work across departments, reduce repetitive steps, surface trusted knowledge, and trigger actions through approved enterprise workflows.
From Chatbots to Enterprise AI Agents
Traditional chatbot programs often stop at conversation. Modern enterprises need more: secure integrations, workflow execution, multilingual access, auditability, and the ability to scale across channels and departments. That is why businesses that once looked for the top chatbot development companies are now expanding their expectations toward AI agents that can connect people, data, applications, and processes.
The shift from rigid software scripts to intelligent, task-driven automation is already changing how companies think about efficiency. As one of the top AI agent development companies, Li9 helps organizations build an automation foundation that can start with one focused use case and expand responsibly across the enterprise. With the right architecture, governance, integrations, and support model, AI agents can become a broader automation layer that improves how people, data, and systems work together without creating new operational friction.
Pricing Options
Flexible pricing helps businesses start quickly and scale AI agents as needs grow.
Buy
One-time purchase with customization, integration, and support.
One-TimeSubscription
Monthly or annual plan with hosting, updates, analytics, and maintenance.
RecurringFrequently Asked Questions
Traditional chatbots usually answer basic questions. AI agents can support multi-step workflows, connect with backend systems, retrieve data, create tickets, update records, and route requests to the right team.
Move From AI Exploration To Enterprise Execution
Bring AI agents into the workflows that matter most. Deploy secure, enterprise-grade solutions powered by IBM watsonx to automate service, connect systems, and support users across every channel.