Li9 Text Messaging (SMS) Program

Li9, Inc. account team members text existing customers about scheduling, appointment reminders, meeting confirmations, project and support updates, and replies to questions you send us. We do not send marketing or promotional texts.

How you opt in

We only text people who give their mobile number directly to a Li9 representative and agree out loud to receive texts. Before texting you, your representative reads this script:

“Can Li9 text you at this number about scheduling and updates on your work with us? Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help. Our privacy policy is at li9.com/privacy and our terms are at li9.com/terms. Consent to receive texts is not required to work with Li9, and you can decline.”

If you say yes, your representative notes your consent and the date on your contact record, and you receive this confirmation text:

“Li9: Thanks for opting in to texts from your Li9 team. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.”

Program details

• Program: Li9 customer care texts
• Message frequency: varies, based on your conversations with your Li9 team
• Cost: message and data rates may apply
• Opt out: reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT) at any time. You will receive one confirmation and no further texts.
• Help: reply HELP, or call (480) 702-1035
• Consent is optional: texting is never a condition of doing business with Li9
• Carriers are not liable for delayed or undelivered messages

We do not sell, rent, or share your mobile number or SMS opt-in consent with any third party. See our Privacy Policy and Terms.